What happens after
the treatment?
"No one called", "couldn't reach anyone", "no aftercare instructions": across the region, follow-up is where many med spa experiences fall apart. Recovery questions rarely arrive during business hours, and that is exactly when they matter.
The treatment is
half the result.
What you do in the days after a laser session, a filler appointment, or a microneedling series shapes the outcome as much as the treatment itself: what to avoid, when redness is normal, when it is not, when to call. A practice that hands you a verbal rundown you forget in the parking lot has left half the job undone.
And when something does not feel right at eight in the evening, the question is simple: who picks up?
Aftercare
you can hold in your hand.
Ask any practice for these before you book.
- Written instructions for the specific treatment, given before you leave, ideally published so you can find them again.
- A named way to reach someone during recovery, and a stated response time.
- An after-hours protocol for urgent concerns, explained up front.
- A follow-up point in the plan, not an afterthought.
In writing, on every page,
answered same-day.
Every treatment we offer has written aftercare on its page. The same guides we hand you in the studio live in the aftercare hub, treatment by treatment, from injectables and fillers to lasers, energy devices, and regenerative treatments, so you can read yours before you book and again at home.
During recovery, the team responds to texts and calls during business hours, same-day; for after-hours urgent concerns, we have a clear protocol on what to do, and you are told what it is. Every plan runs under the medical oversight of Dr. Gayle Misle, MD, our Founder and Medical Director, so the person answering knows the plan you are on.
Patients from San Mateo and San Bruno leave our Millbrae studio with the instructions in writing and a practice that answers, not a voicemail. The recovery timeline guide shows what the days after each treatment family typically look like.
Where this applies,
treatment by treatment.
Asked at the front desk,
answered here.
Where do I find my aftercare instructions?
On the page for your treatment, and collected in the aftercare hub. The same guides are handed to you in the studio.
What if something feels wrong after hours?
We have a clear after-hours protocol for urgent concerns and explain it before you leave. During business hours the team responds to texts and calls same-day.
Is there a follow-up visit?
Where the plan calls for one, it is built into the plan at consultation; for series treatments we compare standardized photos to your baseline at follow-up.